Shippling Policy
06 Aug 2023
Thanks for shopping with newbeautywig.com. International shipping might experience delay due to covid-19. to keep track of your order, contact newbeautywig.com (summer.humanhair@gmail.com) so we can provide you the order’s tracking number.
The prices of our products include customs duties, so you do not need to pay taxes.
Order Processing Time
- It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
- Generally, orders are shipped within 1-2 working days of order confirmation/payment.The delivery time takes about 2-5 days. Orders made on the weekends might experience delay.
- Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
[Free shipping] For United States.
We will charge $10 for shipping to all areas except the US
| Country | Estimated Delivery Time | Shipping Cost | Courier |
| USA | 2-5 working days | Free Shipping | DHL,UPS,FedEx.. |
| Other countries | 2-5 working days | $10 | DHL,UPS,FedEx.. |
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email summer.humanhair@gmail.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.
Order Cancellations
- We can cancel the order for you if you contact us in time after your purchase.If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
- Orders can’t be canceled once the parcel is shipped out.
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